TrendsMD Podcast

This season, we explore how improv techniques can be used by physicians to enhance conversations and relationships with patients, colleagues, and staff members. (33:59)

In episode two, we discuss how to deal with difficult patients, including setting boundaries, reflecting positive intent, and using such improv techniques as “blending." (33:48)

In this concluding episode, we discuss how to improve communications with other physicians, colleagues, and staff members through improv. (27.13)

In this series “extra,” trainer Shana Merlin describes how to use “signposting” techniques in your conversations to help patients more clearly understand your meaning and overall messaging. (4:33)

In episode three of this series, Shana Merlin discusses how to use improv techniques to build rapport, help patients understand treatment goals, and break the “curse of knowledge.” (45:12)

Jim Boston of Boston & Hughes, PC, fields such questions as how does a lawsuit usually start? How do you stay ahead of an aggressive patient? What are some documentation best practices? And much more.

Attorney Jim Boston is back to review the five top things that get physicians sued, including issues with communication, documentation, follow-up, referrals, and medication errors.

Attorney Jim Boston reviews the differences between a lawsuit and a Texas Medical Board case; how board complaints are filed and what to expect; common patient complaints; and much more.